Cancellation Policy

Cancellation Policy

If it is necessary for you to cancel or amend your booking, please inform us by email as soon as possible. Cancellation is effective from the date your email is received at our office, and subject to additional charges which must be paid before amendments are confirmed.

We cannot give refunds or accept cancellations made less than 14 days before the event date. Any bookings cancelled less than 14 days before the course will still need to be paid in full, a condition which is accepted when you secure your place on your booking form. Prior to this time, a refund will not be given unless your place can be filled. Cancellations will be charged according to the following scale, regardless of membership or content of booking.

  • Substitution of one individual for another - £30 administration fee (incl. VAT)
  • If you cancel and your place CAN be filled - full refund, less £30 administration fee (incl. VAT)
  • If you cancel and your place CANNOT be filled - no refund

 

Please note, regarding cancellations for the RRC Conference:
All cancellations or amendments to the booking must be confirmed in writing and any additional charges must be paid before amendments are confirmed.
A refund will not be given unless your place can be filled.
There are strictly no refunds after booking closes on MONDAY 8th APRIL 2019.
Cancellations will be charged according to the following scale, regardless of membership, or content of booking

  • Substitution of one individual for another - £30 administration fee (incl. VAT)
  • If you cancel and your place CAN be filled - full refund, less £30 administration fee (incl. VAT)
  • If you cancel and your place CANNOT be filled - no refund